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Terms and Conditions

Welcome to Michelle Pilates

We are so glad you are joining our studio.
To make sure everyone has the best experience possible, we’ve put together some simple guidelines. By booking or attending classes, you agree to the following

Your Health & Safety
  • Pilates is for everybody, but it’s important to listen to your body.
  • Please let your instructor know about any injuries, conditions.
  • If you are Pregnant, please contact the studio before booking as group classes are not ideal and private session can be arranged.
  • If you’re unsure whether Pilates is right for you or if you have just recently had surgery, check in with your healthcare provider first.
  • You join and participate at your own risk, but we’ll always do our best to keep things safe and supportive.
Bookings & Payments
  • Classes must be booked in advance through aBank Transfer. These details will be sent to you.
  • Payments are made atthe time of booking unless otherwise arranged.
  • Classes, packages, and memberships are non-refundable and non-transferable, except where required by law.
Cancellations & Missed Classes
  • We understand that life happens! If you need to cancel, please do so at least 24 hours before class to avoid being charged.
  • Late cancellations or no-shows mean we can’t offer your spot to someone else and you will be charged in full.
  • If we ever need to cancel, we’ll always offer you a replacement class or credit before the 24 hour notice.
In the Studio
  • Please arrive a 5 to 10 minutes early so you can settle in. If you’re more than 15 minutes late, we may not be able to let you join for safety reasons.
  • Please make your way down the side of the house and enter through the back gate, and the studio is situated at the back of the garden. Classes are 55 minutes long.
  • Phones on silent, smiles on loud.
  • Be kind and respectful to everyone-----you’re part of a supportive community here.
  • Clean grippy socks or bare feet, and please wipe down equipment after class.
Liability & Responsibility
  • We’ll give you safe, expert guidance, but you’re responsible for listening to your body.
  • Michelle Pilates isn’t responsible for injuries or lost belongings, unless required by law.
  • Results vary for everyone. What matters is showing up and enjoying the journey.
Privacy & Communication
  • We keep your personal details safe and only use them for bookings, memberships, and studio updates.
  • We’ll never share your details without your permission, unless required by law.
Final Note

Final Note We want our studio to feel welcoming, safe, and inspiring for everyone. By booking a class, you’re agreeing to
these guidelines, but more importantly you’re joining a community that moves together, supports each other,
and has fun along the way.

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